Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction. Fewer than one percent earn Best of Staffing for Employee Satisfaction.
LEAWOOD, KS – February 1, 2022 – TriCom Technical Services (TriCom), a leading IT talent solutions provider, announced that they have won ClearlyRated’s Best of Staffing Client, Employee, and Talent Award for providing an exceptional experience for their clients, candidates, and employees. The award marks TriCom’s 10th win in a row, underscoring the company’s unwavering dedication to service.
Presented in partnership with presenting sponsor, Indeed, and gold sponsor, Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates, and employees. On average, clients of winning agencies are twice as likely to be completely satisfied. Likewise, candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Employees of winning firms tend to report a superior employee experience and firm commitment to DEI.
TriCom clinched the honor by receiving a number of high scores in several categories pertaining to client, candidate, and employee satisfaction. Most notably, the Kansas-based staffing firm secured satisfaction scores of 9 or 10 out of 10 from 78.7 percent of their clients, significantly higher than the industry’s average of 41 percent, according to ClearlyRated.
“Our company motto has always been ‘It matters who you work with,’” said Matt Sharples, CEO and owner of TriCom. “To receive this award from ClearlyRated 10 years in a row lets me know that we’re taking that motto to heart and putting it into practice. We’d like to thank our clients, who continually trust us to partner them with exceptional IT talent; and our wonderful technologists, who represent us so well out in the field. And last but not least, we have to acknowledge our internal team for enabling us to make the great impression we have on the tech industries of Kansas City and the Twin Cities.”
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
About TriCom Technical Services
TriCom Technical Services is a best-in-class IT staffing firm that connects top technical professionals with high performing companies. Using a comprehensive, high-touch approach, the TriCom team provides measurable results that outperform competitors locally and nationally. TriCom has won the Client and Talent awards for ClearlyRated’s Best of Staffing for 10 years in a row, continuously finding new ways to provide clients and candidates with a partnership that empowers their goals.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Contact
Matt Sharples
matts@tricomts.com
Interested in learning more about why our clients and consultants continue to choose TriCom? Ask us why it matters who you work with.