The IT Hiring Conundrum: Understanding Why 50% of IT Hires Fail and How to Fix It
If you’re on a tech hiring team, you’ve likely seen this stat from the Robert Half Technology Salary Guide: the median tenure for IT professionals is...
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Matt Sharples December 23, 2025
TriCom remained resilient in 2025 despite operating in one of the most cautious IT hiring environments in our 31-year history. We not only maintained our position as KC’s largest IT-only staffing organization but we also achieved notable growth in our Minneapolis-St. Paul market. We close the year with enhanced optimism that our people and processes remain most crucial to our continued success.
This year’s success was the result of a strategic IT-only focus and consistent execution of due diligence rather than a reliance on any one initiative. Our year-over-year growth in placements correlated with an emphasis on relationships over resumes, putting the who (character, attitude, motivation, and aptitude) over what (experience with any one tool).
We doubled down advocating for clients who valued our reputation as a strategic partner in hiring. Against a backdrop where we institute a guarantee twice the industry standard (four weeks over two), TriCom offers flexibility and quality which was especially valued by organizations exercising caution in their 2025 talent spend.
We look to build upon our Kansas City foundation as we expand and scale our Twin Cities operations. With the same focus on high-quality, enduring placements, we can demonstrate that even when hiring highly skilled IT professionals, the “who” still matters as much, or even more than, the “what.”
A special thank you to each of our IT candidates who entrusted us with their careers, and principally to those whom we are still searching for work. It has been especially hard on these individuals, as companies have been reshuffling the deck in terms of their overall IT workforce makeup and spend.
A big thank you to all the companies we serve, too! We value our partnership with each of you and are grateful for the chance to earn your business one placement at a time. This year’s influx of new clientele provided broader opportunities for our consultants and candidates while enabling these organizations to pursue initiatives without excessively expanding their permanent headcounts.
As someone who has sat at the intersection of technology jobs and people for over 35 years, I’m often asked about artificial intelligence and how it will (already has) disrupted the landscape. There is no doubt AI, and its derivatives, will disrupt the world as we know it. We are already seeing organizations eliminate or severely minimize certain types of IT roles starting in early 2024 and into this past year.
I’d like to think, however, that AI will create more tech opportunities than it renders obsolete. I may be an optimist (OK – I am an optimist), but I still believe in the social construct that business is for people by people and what connects us all are relationships. It’s why we say “it matters who you work with.” People thrive with other good people first and foremost. Tools will always be tools and I’ll grant you, this might be the best tool yet, but it’s here to serve us – people. The heart of every great business.
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